Leonardo Nieto.Place branding · Destination strategy
ESEN

Place Branding & Co · Sandra Howard

Sustainable tourism and destination reputation

How can a destination deliver on its promise? Sandra Howard and I discuss sustainability, public policy and reputation: pressure on local services, community participation and honest communication. We also explore how hotels, agencies, institutions and local stakeholders can work towards a shared vision.

Watch the conversation.

Video in Spanish · English overview below

Meet Sandra Howard

Sandra Howard is a communications professional, former Vice Minister of Tourism of Colombia and former director of Medellín’s convention bureau. Her experience combines public administration, destination promotion and sustainability advisory in travel and tourism.

Ideas from this conversation.

  • Public policy and a destination’s strengths must support its brand promise.
  • Sustainability includes residents’ living conditions and the capacity of public services.
  • Promotion should reflect the place’s reality and the voices of its communities.
  • Tourism, investment and business events need distinct audience propositions.
  • Partnerships and continuity connect training, tourism products and market access.
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